Refund Policy

SanitizeEmail.com does not provide refunds for subscription fees, credit purchases, or any services once a payment has been processed. By using our service and purchasing credits or subscriptions, you acknowledge and agree to this no-refund policy.

You may cancel your subscription at any time from your account dashboard.

Cancellation stops all future billing cycles.

The current active billing period is non-refundable.

After cancellation, remaining unused credits will automatically be transferred to your Lifetime Credit Wallet, which you may use at any time in the future, without expiry.

All credit packs and pay-as-you-go purchases are final and non-refundable.

Credits never expire and remain accessible under your account unless suspended due to policy violations.

To maintain service integrity:

Abuse of the platform, suspicious activity, or usage that violates our Terms may result in temporary or permanent account suspension without compensation.

We may limit or restrict access if usage poses security risks or impacts system performance.

While refunds are not issued:

If a duplicate charge, billing error, or failed payment confirmation occurs, please contact support within 7 days, and we will review and resolve the issue promptly.

Resolutions may include credit adjustment or account-based remedies when appropriate.

We may update or modify this Refund Policy at any time. Notice of changes will be provided by updating this page and, where necessary, via email. Continued use of the platform signifies acceptance of the updated policy.

For questions or support, reach us at support@sanitizeemail.com