Terms of Service
Last Updated: Feb 24, 2025
Welcome to SanitizeEmail.com a saas product, owned and operated by Vrit Technologies. By accessing or using our services, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our services.
Overview
1. Introduction
Purpose: SanitizeEmail.com offers email validation, list cleaning, and related services to improve the deliverability of email campaigns by reducing bounce rates and ensuring that emails are sent to valid and accurate addresses.
Acceptance: By using our services, you agree to comply with these Terms of Service. We reserve the right to update or change these Terms at any time. If we make any significant changes, we will notify you through email or by posting a notice on our website.
2. Account Creation and Use
Account Responsibilities: To access certain features, you must create an account. You are responsible for keeping your account details confidential, including your login credentials.
Eligibility: You must be at least 18 years old and capable of entering into a legal agreement to use our services. By using our services, you confirm that you meet these eligibility requirements.
3. Services Provided
Description of Services: SanitizeEmail offers email validation services, including but not limited to:
- Bulk email validation
- Real-time email validation
- Disposable email detection
- Advanced filters and checks (e.g., SMTP, DMARC, MX)
- API integration for automated validation
- Export of validation results in CSV, Excel, or JSON formats
Usage Restrictions: You agree to use the service only for lawful purposes and not to engage in any activity that could harm the platform or its users. This includes avoiding spamming, fraudulent activities, or any activity that violates applicable laws and regulations.
4. Fees and Payment
Subscription Fees: The service is available through subscription-based plans. Prices and details of the available plans are outlined on our website. We may offer a free trial for certain services.
Billing and Renewals: Subscription fees will be charged periodically, as specified in the subscription plan you select. By subscribing, you authorize us to charge your account for the applicable fees. If you cancel your subscription, you may still be billed until the end of the billing period.
Refunds: Refunds may be provided at our discretion, except where explicitly mentioned.
5. User Data and Privacy
Data Collection: We collect certain personal and non-personal information when you use our services. This may include email addresses, payment information, and usage data. This information is processed in accordance with our Privacy Policy.
Email List Ownership: You retain ownership of your email lists and any data you provide to us. We only use your data for the purpose of providing our services and will not share your data with third parties unless required by law or stated in our Privacy Policy.
Privacy and Security: We take reasonable steps to protect your data. However, you acknowledge that no system is entirely secure, and we cannot guarantee the security of your data.
6. Prohibited Activities
Spam and Fraud: You agree not to use the service for sending unsolicited or spam emails or for fraudulent purposes. Engaging in such activities may result in termination of your account.
Abusive Behavior: You agree not to engage in abusive behavior, including harassment or attempts to disrupt our service or website.
7. Intellectual Property
Service Content: All content provided by SanitizeEmail, including algorithms, software, trademarks, and branding, is owned by us or licensed to us and is protected by intellectual property laws.
User Content: You retain ownership of your email lists and other data you upload to the service, but by using our services, you grant us permission to use this data for validation purposes.
8. Limitation of Liability
Disclaimer: We provide the service “as is” without any warranties. While we aim to maintain high availability and accurate results, we cannot guarantee the service will be error-free or uninterrupted.
Liability: SanitizeEmail is not liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use the service, including lost profits or reputation damage.
9. Indemnification
User Responsibility: You agree to indemnify and hold SanitizeEmail harmless from any claims, damages, or losses arising from your use of the service, including any third-party claims related to email content or list management.
10. Termination
Suspension or Termination: We reserve the right to suspend or terminate your account if you violate these Terms. You may also terminate your account by following the cancellation instructions on our website.
Data Retention: Upon account termination, your data may be deleted, subject to applicable law and our Privacy Policy.
11. Modifications
Changes to the Terms: We may update or modify these Terms at any time. We will notify you of any material changes by posting them on our website or by email. By continuing to use our services after changes are made, you agree to the revised Terms.
12. Governing Law and Dispute Resolution
Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of Nepal. Any disputes arising out of or in connection with these Terms shall be resolved in the courts of Nepal.
Arbitration: Any disputes or claims that cannot be resolved amicably will be subject to binding arbitration in Nepal.
13. Miscellaneous
Force Majeure: We are not liable for failure to perform due to circumstances beyond our reasonable control, such as natural disasters or server outages.
Entire Agreement: These Terms constitute the entire agreement between you and SanitizeEmail regarding the use of our services. If any provision is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.